Privacy Policy

Please read this Privacy Policy carefully before using this website.

Privacy Policy Consent

DC Executive provides this Privacy Policy to explain how we collect, use, protect, and disclose personal information obtained through our website at https://dcexecutiveride.com, our reservation and communication systems, and in connection with our customers, service providers, affiliates, and business partners.

This Privacy Policy also explains the choices available to you regarding your personal information and how you may contact us with questions about our privacy practices.

By using our website, submitting a transportation request, making a reservation, or otherwise providing information to DC Executive, you acknowledge the practices described in this Privacy Policy.

We will not use or disclose your personal information except as described in this Privacy Policy or as reasonably necessary to provide the services you request.

Personal Information We May Collect

For purposes of this Privacy Policy, “Personal Information” means information that identifies or can reasonably be associated with an individual.

Depending on how you interact with DC Executive, we may collect information including:

Name
Email address
Mobile or telephone number
Billing address
Pickup and drop-off locations
Reservation dates and times
Flight information
Passenger information
Vehicle preferences
Payment and billing information
Communications with our team
Special transportation instructions
Other information you voluntarily provide when requesting a quote, making a reservation, or contacting us

We collect information reasonably necessary to respond to inquiries, provide transportation services, manage reservations, process payments, communicate with customers, and operate our business.

If you choose not to provide certain information, we may not be able to provide some services or complete a requested reservation.

How We Use Personal Information

We may use personal information to:

Respond to transportation inquiries and quote requests
Create, manage, and confirm reservations
Coordinate transportation services
Communicate pickup and drop-off information
Provide chauffeur contact information
Monitor flights when transportation is connected to air travel
Send trip reminders and service updates
Process payments and provide receipts
Respond to customer service requests
Communicate reservation changes
Maintain business, accounting, and legal records
Improve our website and services
Prevent fraud, abuse, or unauthorized activity
Comply with applicable laws and legal obligations

SMS and Text Message Communications

DC Executive may send SMS or text messages to customers who voluntarily provide a mobile phone number and consent to receive text communications.

Messages may include:

Transportation quotes and quote follow-ups
Reservation confirmations
Trip reminders and updates
Pickup and drop-off information
Chauffeur contact information
Flight-related transportation updates
Reservation changes
Payment or service-related notifications
Customer service communications

Message frequency varies depending on your transportation inquiries and reservations.

Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP. After opting out, you may receive one final confirmation message.

For assistance, reply HELP or contact DC Executive through https://dcexecutiveride.com.

Consent to receive SMS messages is not a condition of purchasing transportation services from DC Executive.

Mobile Information and SMS Consent

Mobile information will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.

SMS opt-in information and consent will not be shared with third parties for their marketing or promotional purposes.

We may share information with service providers, chauffeurs, affiliates, transportation partners, or technology providers when reasonably necessary to operate our communications systems, manage reservations, or provide transportation services requested by you.

Such parties may receive only the information reasonably necessary to perform services on our behalf and may not use SMS consent information for their own marketing purposes.

Information Collected Automatically

When you visit our website, certain information may be collected automatically.

This may include:

Internet Protocol (IP) address
Browser type
Device type
Operating system
Pages visited
Referring website
Date and time of access
Time spent on pages
General website interaction data

We may use this information to operate, maintain, secure, analyze, and improve our website and services.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality, understand website usage, remember preferences, and improve the visitor experience.

Cookies are small data files stored on your device.

You may configure your browser to refuse cookies or notify you when cookies are being used.

Some website features may not function properly if cookies are disabled.

We may also use analytics or similar technologies to better understand how visitors interact with our website.

Payment Information

When you purchase transportation services, payment information may be processed by third-party payment processors.

DC Executive may use payment-related information to:

Process authorized payments
Confirm reservations
Issue receipts
Process refunds where applicable
Maintain financial and accounting records

Third-party payment providers process payment information according to their own privacy and security practices.

Service Providers

We may work with trusted third-party service providers that assist us in operating our business.

These providers may assist with:

Website hosting
Reservation management
Customer relationship management
Communications
Payment processing
Analytics
Email delivery
Transportation coordination
Customer support
Business operations

These parties may access personal information only when reasonably necessary to perform services on our behalf.

Affiliates and Transportation Partners

DC Executive may work with chauffeurs, affiliate transportation companies, subcontractors, or other transportation providers when necessary to fulfill a reservation.

We may provide those parties with information reasonably necessary to complete the requested service, including:

Passenger name
Contact information
Pickup and drop-off locations
Reservation date and time
Flight information
Passenger count
Vehicle requirements
Special transportation instructions

We do not authorize transportation partners to use this information for unrelated marketing purposes.

Sharing of Personal Information

We do not sell personal information.

We may share personal information when reasonably necessary to:

Provide transportation services requested by you
Coordinate reservations with chauffeurs or transportation partners
Process payments
Operate our website and communications systems
Provide customer support
Comply with legal obligations
Protect the rights, property, or safety of DC Executive, our customers, service providers, or others

We limit information sharing to what is reasonably necessary for the applicable purpose.

Legal Compliance

We may disclose information if reasonably necessary to:

Comply with applicable laws or regulations
Respond to a subpoena, court order, or other lawful request
Protect the rights or property of DC Executive
Protect the safety of customers, chauffeurs, employees, partners, or the public
Investigate fraud, abuse, security incidents, or unlawful activity
Protect the security and integrity of our services

Data Storage and Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

Information may be retained for longer periods when reasonably necessary to satisfy:

Legal obligations
Accounting requirements
Contractual obligations
Insurance requirements
Dispute resolution
Fraud prevention
Business record requirements

Retention periods may vary depending on the type of information and the nature of our relationship with you.

Data Security

DC Executive uses commercially reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, loss, misuse, alteration, or destruction.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Therefore, while we take reasonable steps to protect personal information, we cannot guarantee absolute security.

Your Choices

You may contact us regarding personal information we maintain about you and request that information be corrected or updated where appropriate.

You may also request deletion of certain personal information, subject to applicable legal, contractual, accounting, insurance, or business record requirements.

You may withdraw consent for optional communications at any time.

For SMS communications, reply STOP to opt out.

For assistance regarding SMS messages, reply HELP.

For marketing emails, you may use the unsubscribe instructions included in the email where available.

Third-Party Websites

Our website may contain links to websites operated by third parties.

DC Executive does not control these websites and is not responsible for their content, privacy practices, security, availability, or policies.

We encourage you to review the privacy policies of third-party websites before providing personal information.

Children's Privacy

DC Executive does not knowingly collect personal information directly from children under the age of 13 through our website.

If we learn that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or legal requirements.

Updates will be posted on this page and will become effective when posted unless otherwise stated.

We encourage visitors to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or how DC Executive handles personal information, please contact us through: https://dcexecutiveride.com